Shipping Policy
1. Order Processing Time
All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
2.Shipping Charges
Shipping charges are calculated based on the weight of the order and the delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
3. Delivery Times
Standard shipping typically takes 5-7 business days. Expedited shipping usually takes 2-3 business days. Delivery times may vary based on your location and any unforeseen delays with the courier service.
4. Shipping Areas
We currently ship to addresses within India. Unfortunately, we do not offer international shipping at this time.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress through our shipping partner’s website.
6. Shipping Issues
If you encounter any issues with your shipment, such as delays, damage, or missing packages, please contact our customer service team at support@hugitstore.com or +91 9443127638 as soon as possible. We will work with our shipping partners to resolve the issue promptly.
7. Shipping Costs for Returns
If you need to return an item, the shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. For more information on returns, please refer to our Returns Policy page.
8. Customer Responsibility
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or Miss Deliveries resulting from incorrect address information.